Track your order
SHIPPING INFORMATION
From receipt of your order and after an availability check, we will choose the best solution among the offers of our partners of specialised transport to deliver your order.
After validation and payment, we will send your order to the desired address as soon as possible.
You will find the following information in the confirmation e-mail:
- Date and time of the order,
- Products
- Order reference number;
- The total amount of the order
- A link towards a downloadable electronic invoice
- Delivery
- Information relative to the customer service and the cancellation of your order
SHIPPING TO METROPOLITAN FRANCE
All products are sent within 72 hours (except saturday and sunday, subject to availability).
Our carrier is DHL - a fast, practical and secure solution.
Shipping rates in Metropolitan France:
- Orders up to 60€: 8,90 €
- Orders between 60€ and 120€: 9,90€
- Orders over 120€ : 12,90€
Your parcel will be delivered and a signature requested.
Do not hesitate to detail your office address to optimise delivery times.
INTERNATIONAL SHIPPING
Europe
Shipping within 3 days
- Orders less than 350€: 30€
- Orders more than 350€: 50€
French overseas departments and territories
Shipping within 1 week
- Orders less than 350€: 30€
- Orders more than 350€: 50€
United States of America
Shipping within 3 days
- Orders less than 350€: 40€
- Orders more than 350€: 85€
Africa
Shipping within 1 week
- Orders less than 350€: 50€
- Orders more than 350€: 85€
Asia
Shipping within 1 week
- Orders less than 350€: 50€
- Orders more than 350€: 95€
Oceania
Shipping within 1 week
- Orders less than 350€: 45€
- Orders more than 350€: 85€
For all deliveries, except those within the European Union, taxes and customs duties are chargeable to the receiver and will be requested at the delivery time. In these cases, the invoice accompanies the parcel and a copy is sent to you at your billing address.
Item Unavailability
If an item is unavailable, you will be sent an email with a notification detailing the scheduled time of availability or a refund of your purchase.